Termos do serviço

Welcome to Nour El Mundus! The terms “we”, “us” and “our” refer to Reforma Capitals, SAPI de CV, a Mexico company, administrator and operator of this store and website, including all related information, content, features, tools, products and services (the “Services”). Nour El Mundus is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (these “Terms”) describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, you must not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, and you consent to allow any of your minor dependents to use the Services under your supervision.

To use the Services, including browsing our online store or making purchases, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete, and that you have the legal rights to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not sell, transfer, assign, or license your account to another person.


SECTION 2 - OUR PRODUCTS

We make every effort to provide accurate descriptions of our products and services. However, product appearance may vary depending on your device and display settings.

We do not warrant that products will fully meet your expectations or match images shown online. Product descriptions and availability are subject to change at any time without notice, and we reserve the right to discontinue products or limit sales by person, region, or jurisdiction.


SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Nour El Mundus reserves the right to accept or decline any order at its discretion. Orders are only confirmed once we receive and process your payment.

Please review your order carefully before submitting. We may be unable to accommodate cancellation requests once an order has been accepted. If your order is declined, modified, or canceled, we will notify you via the contact information provided at checkout.

All purchases are subject to our [Refund Policy]. Purchases are intended for personal or household use only, and not for commercial resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order and will appear in your order confirmation.

Unless otherwise specified, prices do not include taxes, shipping, customs, or import fees. Prices in our online store may differ from those in other channels. Promotions may be subject to separate terms, which take precedence in case of conflict.

You agree to provide current, complete, and accurate billing and account information for all purchases. This includes promptly updating your email address, payment method, and other details to ensure successful transactions.

By submitting payment information, you represent and warrant that (i) the payment details are correct and authorized, (ii) charges will be honored by your bank or card issuer, and (iii) you agree to pay all charges including taxes, shipping, and handling.


SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Once products are transferred to the shipping carrier, title and risk of loss pass to you.


SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including text, graphics, logos, images, videos, and designs, are owned by Nour El Mundus (Reforma Capitals, SAPI de CV), its affiliates, or licensors, and are protected under Mexican and international intellectual property laws.

You may only use the Services for personal, non-commercial purposes. Unauthorized reproduction, distribution, modification, or exploitation of our content is strictly prohibited without prior written consent.

All trademarks, including Nour El Mundus names, logos, designs, and slogans, are the property of Reforma Capitals, SAPI de CV or its licensors. Shopify’s trademarks remain the property of Shopify.


SECTION 7 - OPTIONAL TOOLS

You may be provided access to third-party tools. These are offered “as is” and “as available” without warranties, and your use of them is at your own risk. We assume no liability related to third-party tools or services.

Future features or tools added to the Services will also be governed by these Terms.


SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for evaluating or endorsing the content, accuracy, or services of those websites. Your use of third-party sites is at your own risk and subject to their policies and terms.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nour El Mundus is powered by Shopify, which enables us to provide our Services. However, all sales and purchases are made directly with Reforma Capitals, SAPI de CV.

You acknowledge and agree that Shopify is not responsible for your purchases or any resulting damages, and you release Shopify from any claims related to your transactions with Nour El Mundus.


SECTION 10 - PRIVACY POLICY

All personal information collected is subject to our [Privacy Policy] and may also be subject to Shopify’s Privacy Policy. Because Shopify hosts our store, certain information will be shared with Shopify and processed in accordance with their policies.

By using our Services, you consent to these practices.


SECTION 11 - FEEDBACK

Any ideas, suggestions, feedback, reviews, or other submissions (“Feedback”) that you provide may be used by us for any purpose without compensation to you. You grant us a perpetual, worldwide, sublicensable, royalty-free license to use, publish, and display such Feedback.

You represent that you own the rights to your Feedback and that it does not infringe on third-party rights or contain unlawful content.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, the Services may contain errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and cancel or update orders at any time without notice.


SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful or malicious purposes, to violate intellectual property rights, to harass others, or to distribute harmful content. Prohibited actions include transmitting malware, spamming, scraping, or interfering with security features.

We reserve the right to suspend or terminate accounts that violate these Terms.


SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services at any time without notice. You remain liable for outstanding amounts up to the termination date. Certain provisions of these Terms survive termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for purpose, or non-infringement.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Reforma Capitals, SAPI de CV, Shopify, and their affiliates are not liable for any damages arising from use of the Services, including indirect, incidental, punitive, or consequential damages.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Reforma Capitals, SAPI de CV, Shopify, and their affiliates from any claims, damages, or expenses resulting from your breach of these Terms or misuse of the Services.


SECTION 18 - SEVERABILITY

If any provision of these Terms is held unenforceable, the remainder shall remain valid and enforceable.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right under these Terms does not constitute a waiver. These Terms and related policies constitute the entire agreement between you and us.


SECTION 20 - ASSIGNMENT

You may not assign these Terms without our consent. We may assign our rights without notice.


SECTION 21 - GOVERNING LAW

These Terms and any disputes related to them shall be governed by and construed under the laws of Mexico City, Mexico. You agree to the exclusive jurisdiction of courts located in Mexico City.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS

We may update or modify these Terms at any time by posting changes on our website. Material changes will be communicated where required by law. Continued use of our Services constitutes acceptance of changes.


SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to:

Nour El Mundus
Operated by Reforma Capitals, SAPI de CV
📧 Email: info@nourelmundus.com
📞 Tel. & WhatsApp: +52-55-2685-4846
🏢 Address: Lago el Valle 241, Cumbres del Lago, Querétaro, Querétaro 76230, Mexico